In order to know if your smart TV is a TV that the OnDemandKorea app can watch normally, we need to know the model code of the TV you are using. To check the model code, please follow the steps below.
1. Click the Settings button on the remote control.
2. Select Customer Support.
3. Please select customer support information.
4. After checking the model code of your smart TV product information in the customer support information, please contact the customer center by email. Email address is help@ondemandkorea.com.