ODK Media, Inc.

Basics 15

• What are the features of each new plan?
• How do I upgrade my plan?
• How do I downgrade my plan?
• Since when did OnDemandKorea change membership plans and prices?
• How do I sign up for a PREMIUM membership?

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Smart TV Apps 3

• How to Install OnDemandKorea app on Samsung Smart TV?
• How to Install OnDemandKorea app on LG Smart TV?
• How to Install OnDemandKorea app on Android TV?

Membership 6

• Do you still see video ads as a PREMIUM Member?
• How do I sign up for a PREMIUM membership?
• As a PREMIUM member, I was charged twice this month.
• I would like to change the payment information for my PREMIUM membership.
• Why was my payment declined?

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Accounts 5

• I can't remember my password. / I do not receive a password change email.
• How do I create a BASIC Account?
• I would like to change the Email address that I use to login for my PREMIUM membership. 2.0
• How do I delete my OnDemandKorea account?
• How do I use a Coupon for OnDemandKorea?

Devices 18

• On which Smart TV can I install the OnDemandKorea app and how do I install the OnDemandKorea app on my Smart TV?
• How do I sign in from the Smart TV app?
• How do I change the language in the Smart TV app?
• How can I turn on subtitles in the Smart TV app?
• How can I add/remove the “Favorites” list in the Smart TV app?

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Troubleshooting 4

• I am experiencing issues watching content on OnDemandKorea.
• I am using the OnDemandKorea App on an Android device but I'm having issues.
• I am using the OnDemandKorea App on an Apple device but I'm having issues.
• How to Disable AdBlock on web browser?

Etc. 10

• What is the phone number for OnDemandKorea's customer service department?
• How to Add 'OnDemandKorea' KakaoTalk Channel
• It's inconvenient because the TV Guide is gone. Where can I see the list of programs airing today?
• How do I turn on subtitles for videos?
• Can I use OnDemandKorea in other countries?

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