Please contact us at help@ondemandkorea.com and send us the information listed below.
1. Device you use (computer, tablet pc, smartphone, etc) :
2. Operating system (Windows 10, iOS, etc) :
3. Program you use (Google chrome, Internet Explorer, OnDemandKorea app, etc) :
4. Please click https://fast.com/ and provide the following information.
Download speed :
5. Please click https://ipinfo.io/ and send us your IP address.
IP address :
6. Details of the issue :
(Example: black screen, no sound, error message, etc.)
Once we receive the above information, we will look into the issue and reply with a potential solution as soon as possible.