ODK Media, Inc.

Top Questions 10

• How do I sign up for a PREMIUM membership?
• What is the difference between FREE and PREMIUM Membership?
• Which content can PREMIUM members watch?
• How do I make changes to my current Membership/Plan?
• Do you still see video ads as a PREMIUM Member?

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Membership Payment 10

• Do you still see video ads as a PREMIUM Member?
• What is the difference between FREE and PREMIUM Membership?
• How do I sign up for a PREMIUM membership?
• As a PREMIUM member, I was charged twice this month.
• I would like to change the payment information for my PREMIUM membership.

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Accounts 6

• I haven't received the password reset email.
• How do I create a Free Account?
• I would like to change the E-mail address that I use to login for my PREMIUM membership.
• I would like to login with my E-mail address instead of my Facebook account.
• How do I delete my OnDemandKorea account?

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Devices 11

• How to Install on Samsung Smart TV?
• How to Install OnDemandKorea app on LG Smart TV?
• How to Install on Android TV?
• The OnDemandKorea channel (App) that I was using has disappeared from Roku.
• How do I log in on the Roku channel (App)?

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Video Troubleshooting 6

• I am experiencing issues watching content on OnDemandKorea.
• I am watching OnDemandKorea on my computer, but I'm having issues streaming videos.
• I am using the OnDemandKorea App on an Android device but I'm having issues.
• I am using the OnDemandKorea App on an Apple device but I'm having issues.
• I can see the video but I'm not getting any sound.

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Etc. 12

• What is the phone number for OnDemandKorea's customer service department?
• How can I request content I want to watch?
• How do I turn on subtitles for videos?
• How come you don't have subtitles for all your programs?
• Can I use OnDemandKorea in other countries?

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