Video Troubleshooting
Please contact us at help@ondemandkorea.com and send us the information listed below. 1. Device you use (computer, tablet pc, smartphone, etc) : 2. Ope...
Mon, Jun 24, 2019 at 9:52 AM
If you are experiencing issues watching OnDemandKorea on your computer: 1. Please try using another web browser (Microsoft Edge, Google Chrome, Internet...
Tue, Apr 2, 2019 at 5:06 AM
If you're having issues using our app on your Android device, please uninstall the OnDemandKorea app from your device and reinstall it. If you're st...
Sun, Mar 31, 2019 at 8:05 PM
If you're having issues using our app on your Apple device, please uninstall the OnDemandKorea app from your device and reinstall it. Please restart the...
Sun, Mar 31, 2019 at 9:42 PM
If you can't hear any sound from the video, please check the following instructions: 1. Please check if the video player has been muted. If you click o...
Sun, Mar 31, 2019 at 9:43 PM
This could be a temporary issue with your Google Chrome browser. If you are using Google Chrome, please Turn off Hardware Acceleration in Chrome by foll...
Tue, Apr 23, 2019 at 3:06 AM