I can hear audio but the video screen is just black. : ODK Media, Inc.

I can hear audio but the video screen is just black. Print

Modified on: Tue, Apr 23, 2019 at 3:06 AM

This could be a temporary issue with your Google Chrome browser.

If you are using Google Chrome, please Turn off Hardware Acceleration in Chrome by following the instructions below:

1. Click on the three dots in the upper right corner of your Chrome browser screen

2. Click on Settings

3. Scroll down to the bottom of your screen and click on Advanced

4. Scroll down to the System section and turn off Use hardware acceleration when available

5. Restart Google Chrome and try watching content on ondemandkorea.com

If the issues persist, please try using a different Internet Browser (Microsoft Edge, Mozilla Firefox, Internet Explorer, Safari) and see if you experience the same issue.

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I can hear audio but the video screen is just black. Print

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