Membership Payment

About payment

Do you still see video ads as a PREMIUM Member?
*Due to a policy change effective April 18th, 2019, only In-stream Video Ads will be turned OFF for PLUS and PREMIUM Members *Starting September 26th, 2019...
Thu, Mar 16, 2023 at 5:09 PM
What is the difference between FREE and PREMIUM Membership?
We offer Two different kinds of memberships for our service. 1. FREE Membership : No payment required. By registering with a valid email address or Face...
Thu, Mar 16, 2023 at 5:08 PM
How do I sign up for a PREMIUM membership?
Please follow the instructions below to sign up for a PREMIUM membership. 1. Click on SKIP VIDEO ADS at the top right corner. 2. Click on the plan...
Thu, Mar 16, 2023 at 5:10 PM
As a PREMIUM member, I was charged twice this month.
If you were charged twice in one month, you might have created 2 separate accounts and registered for PREMIUM memberships with both of them. In order to re...
Thu, Mar 16, 2023 at 5:10 PM
I would like to change the payment information for my PREMIUM membership.
Please see below to update your payment information. 1. After logging in, Click on Account at the top right corner 2. Click Update Payment Info loca...
Thu, Mar 16, 2023 at 5:11 PM
Why was my payment declined?
If your transaction was declined, there could be issues with your payment information. If the payment info you provided is correct, please contact your card ...
Sun, Mar 31, 2019 at 7:11 PM
Does the PREMIUM membership end if I delete the OnDemandKorea app?
Deleting the OnDemandKorea app from your device does not affect your PREMIUM membership. In order to cancel your PREMIUM membership, please visit our we...
Thu, Mar 16, 2023 at 5:11 PM
How do I access my payment information?
In order to access your payment information, 1. After logging in, Click on Account at the top right corner 2. On the account page, you will see your payment...
Sun, Mar 31, 2019 at 7:15 PM
I am unable to access a program I used to watch.
Due to recent changes in our content licensing agreement, certain programs are now exclusive to PREMIUM members. All members are able to access new epis...
Thu, Sep 26, 2019 at 7:23 AM
How do I cancel my PREMIUM membership?
Please refer to the following instructions to cancel your PREMIUM Membership. 1. Log in to our website with your PREMIUM account on a web browser 2. Cl...
Thu, Mar 16, 2023 at 5:13 PM