ODK Media, Inc.

Basics 15

• What are the features of each new plan?
• How do I upgrade my plan?
• How do I downgrade my plan?
• Since when did OnDemandKorea change membership plans and prices?
• How do I sign up for a PREMIUM membership?

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Smart TV Apps 3

• How to Install OnDemandKorea app on Samsung Smart TV?
• How to Install OnDemandKorea app on LG Smart TV?
• How to Install OnDemandKorea app on Android TV?

Membership 6

• Do you still see video ads as a PREMIUM Member?
• How do I sign up for a PREMIUM membership?
• As a PREMIUM member, I was charged twice this month.
• I would like to change the payment information for my PREMIUM membership.
• Why was my payment declined?

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Accounts 5

• I can't remember my password. / I do not receive a password change email.
• How do I create a BASIC Account?
• I would like to change the Email address that I use to login for my PREMIUM membership. 2.0
• How do I delete my OnDemandKorea account?
• How do I use a Coupon for OnDemandKorea?

Devices 18

• On which Smart TV can I install the OnDemandKorea app and how do I install the OnDemandKorea app on my Smart TV?
• How do I sign in from the Smart TV app?
• How do I change the language in the Smart TV app?
• How can I turn on subtitles in the Smart TV app?
• How can I add/remove the “Favorites” list in the Smart TV app?

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Troubleshooting 4

• I am experiencing issues watching content on OnDemandKorea.
• I am using the OnDemandKorea App on an Android device but I'm having issues.
• I am using the OnDemandKorea App on an Apple device but I'm having issues.
• How to Disable AdBlock on web browser?

Etc. 10

• What is the phone number for OnDemandKorea's customer service department?
• How to Add 'OnDemandKorea' KakaoTalk Channel
• It's inconvenient because the TV Guide is gone. Where can I see the list of programs airing today?
• How do I turn on subtitles for videos?
• Can I use OnDemandKorea in other countries?

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Terms of Use 1

• Terms of Use

Frequently Asked Questions 10

• What is Amasian?
• Is Amasian a free service?
• Do I have to sign up?
• Can I watch Amasian overseas?
• On which devices can I watch Amasian TV?

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Devices 8

• How to install Amasian app on Android Phone?
• How to install Amasian app on an iPhone?
• How to install Amasian app on Android TV?
• How to install Amasian app on Samsung Smart TV?
• How to install Amasian app on LG Smart TV?

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Etc. 3

• How do I check the content schedule for different days/How do I check the schedule for a specific program?
• How can I watch a program I missed/overlooked?
• How do I turn on/off subtitles?

Top Questions 10

• How do I sign up for a PREMIUM membership?
• What is the difference between FREE and PREMIUM Membership?
• Which content can PREMIUM members watch?
• How do I make changes to my current Membership/Plan?
• Do you still see video ads as a PREMIUM Member?

View all 10

Membership Payment 10

• Do you still see video ads as a PREMIUM Member?
• What is the difference between FREE and PREMIUM Membership?
• How do I sign up for a PREMIUM membership?
• As a PREMIUM member, I was charged twice this month.
• I would like to change the payment information for my PREMIUM membership.

View all 10

Accounts 6

• I haven't received the password reset email.
• How do I create a Free Account?
• I would like to change the E-mail address that I use to login for my PREMIUM membership.
• I would like to login with my E-mail address instead of my Facebook account.
• How do I delete my OnDemandKorea account?

View all 6

Devices 11

• How to Install on Samsung Smart TV?
• How to Install OnDemandKorea app on LG Smart TV?
• How to Install on Android TV?
• The OnDemandKorea channel (App) that I was using has disappeared from Roku.
• How do I log in on the Roku channel (App)?

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Video Troubleshooting 6

• I am experiencing issues watching content on OnDemandKorea.
• I am watching OnDemandKorea on my computer, but I'm having issues streaming videos.
• I am using the OnDemandKorea App on an Android device but I'm having issues.
• I am using the OnDemandKorea App on an Apple device but I'm having issues.
• I can see the video but I'm not getting any sound.

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Etc. 12

• What is the phone number for OnDemandKorea's customer service department?
• How can I request content I want to watch?
• How do I turn on subtitles for videos?
• How come you don't have subtitles for all your programs?
• Can I use OnDemandKorea in other countries?

View all 12